Features of Hotel Management System

Published: 2021-09-12 07:15:07
essay essay

Category: Hospitality, Hotel

Type of paper: Essay

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Internet has become one of the most important aspect of life, without which surviving seems impossible. Internet paired up with technology has been a blessing to mankind. It has helped human to develop in all the aspects of life including life style.
Hospitality industry is one of such industry which is blooming. Sophisticated system are developed and used in order to provide the increasing demand of the hospitality industry.Such system provides with an organized system where large amount of information can be stored hassle free.
From keeping a track of number of people residing in the hotel to keeping a track of all the other functionality of hotel such as availability of rooms, conference halls, staff and even check-in, check-out details of the costumers.
All the information is kept secured in such system and can be accessed only by the authority usage of such system provide an easy and less complex working experience for the staff and the customers.
One of the most important features of hotel management system is to provide the hotel a global reorganization via web so that a wide number of people have an easy access to reach out to the hotel.
It becomes convenient for the customers to book hotel rooms and also specifies and looks for their particular need while booking a hotel room with the help of the webpage. The details provided by the customers are saved in the system and the information is accessible to the admin whenever necessary.
The features provided by me in this hotel management system are as followed:

Check-in and check-out

Admin page:

Booking availability details for rooms
Booking availability details for conference halls
Booking availability for dining tables

The major purpose of hotel management system is to provide a simple yet powerful systematic system for both customers and the management for an enhanced relationship between the two. It makes the entire process from registration to check out paperless, easy and more organised.
The customer has a better knowledge about the availability of the rooms, conference halls and the additional features provided by the hotel. Such hotel management system helps for promotion as well as plays an important role in expansion of the business via social media and such other platforms using the web.
The details of customers as well as the staff member can be easily accessed and can be used for the betterment or in a need of during a necessary situation.
Hotel management system has a wide scope in this internet oriented world. With the help of such system issues such as loss of information, miscommunication between the customers and the hotel authorities is reduced to a drastic level.
By using such advanced system i.e. hotel web page, customers get wide range of hotel to choose from, depending on their requirements.
Because of the webpages availability for the customers 24×7, customers can book their rooms from any place at any point of time. Guest can book their rooms directly without the travel agent being in picture.
With the advancement of such system customers can get their issues and queries solved directly and quickly by hotel authorities.
For promotion purpose, basically in order to expand the business one can integrate their webpage link on social media to create more recognition and increase the popularity of the hotel.
As the information is stored and can be checked by the authorities, analysis and reports can be easily done in order to improve things and make more up gradation for the betterment of the hotel.

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